Privacy Policy

Foraged and Found Pty Ltd
ABN 95 685 823 170

Last updated: 11 March 2026

1. About This Policy

This Privacy Policy explains how Foraged and Found Pty Ltd (ABN 95 685 823 170) ("we", "us", "our") collects, uses, discloses, and protects your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or purchasing from us, you agree to the collection and use of information as described in this policy.

2. Information We Collect

We may collect the following personal information:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely by Shopify Payments — we do not store card details)
• Any information you provide through our contact form

We also automatically collect certain technical information when you visit our website, including:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website

This data is collected through cookies and similar technologies used by Shopify and our analytics tools.

3. How We Use Your Information

We use your personal information to:

• Process and fulfil orders
• Communicate with you about your purchase or enquiry
• Send marketing emails and newsletters (only with your consent)
• Improve our website and customer experience
• Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Shopify (our e-commerce platform) — to process transactions and host our store
• Shipping and courier partners — to deliver your purchases
• Payment processors — to securely process payments
• Email marketing services — to send newsletters you've opted into

All third-party service providers are required to protect your information in accordance with applicable privacy laws.

5. Marketing Communications

If you subscribe to our mailing list, we may send you emails about new arrivals, events, and promotions. You can unsubscribe at any time by clicking the "unsubscribe" link in any email, or by contacting us directly.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can adjust your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. All transactions are processed through Shopify's secure, PCI-compliant infrastructure.

8. Access and Correction

Under the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate or outdated information
• Request deletion of your personal information (subject to legal requirements)

To make a request, please contact us using the details below.

9. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us first so we can resolve the matter. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact Us

Foraged and Found Pty Ltd
ABN 95 685 823 170
Email: vickib6504@gmail.com